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How to Get the Most out of Your MSP Dashboard

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How to Get the Most out of Your MSP Dashboard
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Dashboards are awesome. Who doesn't love a great dashboard? A monitor set up just to display those charts and statistics that tell you how your business is doing. Sure, you could get the same data from some ugly spreadsheet, but let’s face it, there’s a reason dashboards are so popular.

Except, of course, when they’re all style and no substance. That’s not a knock on dashboard vendors, either. A dashboard is, ultimately, only as good as the data that goes into it. Dashboards are a classic GIGO tool.

The QIQO Mentality

The best way to make sure that dashboard performs as well as it looks is to make sure that the data that feeds into the dashboard is as accurate and up-to-date as possible. That means making quality in quality out (QIQO) the default mentality.

The 1-10-100 Rule holds true here. It costs $1 to do quality assurance on your data up front. If you have to correct it later, it will cost a bit more in time spent tracking the data points down and correcting them, so that’s the $10 per record. By the time dirty data gets to your dashboard, it’s influencing your decision making. That’s now $100 for every dirty data point.

You have control over the $1 part. But that $10 part, that’s why Gradient exists. We’ll help you keep your dashboards clean and tidy and avoid bad data influencing your decision making.

Clean Data at the Source of Truth

How much dirty data is in your PSA? Probably a fair bit, especially if you’ve been using it for a while. So if you’re using the information from your PSA, via your dashboard, you’re probably in a situation where you don’t know what you don’t know.

Except that you think you know. Because it’s on the dashboard.

Make sure your dashboard is feeding you the best possible business intelligence, uncluttered by dirty data like out-of-date records, errors, and other junk data that can cloud the view you have of your business.

Sign to learn more about Gradient’s data cleaning solution. Let’s get your dashboard to that sublime state of Quality In, Quality Out.

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