Contract Reconciliation
Trusted by 1,000+ MSPs to get billing right
Works with Autotask, ConnectWise PSA, HaloPSA, and more
The billing problem
You know how billing goes.
You log in to one vendor portal. Then another. And another. You export the usage from each one. Then you mash all those files together into one big spreadsheet. You compare it to your PSA, line by line, to find what’s different and you update the counts by hand.
Then you send the invoices, still wondering if you missed something.
Next month, you do it all again.
Witness the easy wayWrong both ways
A billing mistake costs you either way.
Underbilling
You added users. The vendor charged you. But they never made it on your client invoice. That’s your money, gone. And it keeps happening every month until someone notices.
Overbilling
A user left. The vendor stopped charging you. But your client still gets billed for it. When they find it, you owe a refund, and have lost some of their trust.
The goal isn’t to bill more. It’s to bill right.
Sound familiar?
Most MSPs land here after one of these moments.
- The 2nd
Billing just happened and it was bad again.
- The 8th
You added more vendors, and the spreadsheet stopped working.
- The 14th
A client questioned an invoice. Or you found out you’ve been underbilling someone for months.
- The 19th
You bought another MSP. Now you have two messy billing processes.
- The 24th
Your billing person just left, or is about to. Nobody else knows how it works.
If one of these sounds familiar, you’re in the right place.
It’s not your fault
Your billing person isn’t the problem.
Every month, users come and go. Licenses get added and removed. Vendors change their prices. Some clients have special rules that only live in one person’s head.
No one can keep all of that straight by hand. Not when you have 30 clients. Definitely not when you have 100+.
We know because we’ve been there. Gradient was built by people who worked at MSPs, ran their own MSP, and sold it.
We built Gradient for
the people who do the billing.
How it works
Gradient does the checking. You approve the changes.
Step 1: Connect
Link your PSA and your vendors. Gradient pulls in your usage counts for you. No more logging in to portal after portal.
Step 2: Compare
See every client side by side. What the vendor says. What you bill. Every mismatch is easy to spot.
Step 3: Fix
Approve the changes and update your PSA before invoices go out. Save each client’s special rules, like minimums or included seats, so they get applied every month.
Two ways to get it done.
Do it yourself, but faster.
Your team runs billing with Gradient Reconcile. You get the controls. You skip the detective work.
Learn about ReconcileDone for you.
Our billing team runs your monthly billing check for you. You just approve the outliers.
Learn about MBR
Want to see it first? Book a demo.
Results
Real MSPs. Real results.
70+ hours
saved every month.
5 → 1
5 people for 2 days became 1 person for 30 minutes.
50+ → 5
hours a month on billing.
70% less
time on billing checks.
$3,000/mo
in missed billing found in minutes.
Find out where your billing doesn’t match in just 30 minutes.
Integrations
Works with the tools you already use.
No need to change your PSA. Gradient connects to it and your vendors.
PSAs
Vendors
and 80+ moreThanks to Gradient, I now trust my billing number. What was chaos is now organised and customers are happier.
David HodgsonRealtime IT Solutions
Free billing audit
Get a free 30-minute billing audit.
Find out where your billing doesn’t match for one to two vendors. Before your next invoices go out.
In 30 minutes, we will:
- Look at your PSA and a couple of your top vendors with you
- Show you where vendor counts and billing don’t match
- Point out where you may be underbilling or overbilling
- Estimate how much mismatches are costing you
- Give you clear next steps, whether you work with us or not
No cost. No pressure. If your billing is clean, you’ll know (and that’s worth knowing too).
FAQ
Questions we hear a lot.
Is the audit really free?
Yes. It’s 30 minutes with our billing team. You don’t have to buy anything.
What do I need to bring?
Just access to your PSA and the CSV exports or API keys for 1 to 2 vendors you want to check. We’ll tell you exactly what to have ready when you book.
Which PSAs do you work with?
Autotask, ConnectWise PSA, HaloPSA, Syncro, Kaseya BMS, Pulseway.
Do I have to replace any of my tools?
No. Gradient works with the PSA and vendors you already have.
What if we don’t have time to run billing ourselves?
That’s what Managed Billing Reconciliation is for. Our team runs it. You approve the changes.
Is my data safe?
Yes. Gradient is SOC 2 Type 2 certified compliant and meets HIPAA and GDPR standards.
Your next billing cycle is coming. Make it the easiest one yet.
Find out where your billing doesn’t match in just 30 minutes.