FAQ

Ascending the IT Channel to new heights through an open ecosystem that empowers MSPs with freedom of choice and removes barriers for channel vendors. We’re on a mission to unify the IT Channel and make partnerships between MSPs and channel vendors more prosperous.

A neutral unbiased party dedicated to improving the IT Channel. The three dots in our logo are not there by accident, they signify our impartiality as the middleman between channel vendors and MSPs.

The Gradient Billing Module (formerly Billable) is pain-free billing reconciliation, seamlessly integrated with your platform of choice. Get paid for everything you do, without the billing drudgery.

The Synthesize Alerts Module is the game-changer you've been waiting for! Now you can stay on top of vendor alerts without relying on multiple monitoring consoles. Get all the details on our Alerts page.

Synthesize™ is the integration program for the IT Channel. An open API connecting channel vendors to a growing list of PSAs and solutions. Removing the need to spend development time building, supporting, and maintaining numerous integrations. Allowing you to focus on giving MSPs the best product and partner experience possible.

We’re focused on providing the best possible in-app guidance and experience as possible, however, once you’ve registered and set up your account, you’ll be assigned to a success representative dedicated to helping you take wing and experience the full value of our platform. We have a love for MSPs, and want to see you succeed!

• Breach Secure Now

• CloudRadial

• Comet Backup

• CompTIA ISAO

• CyberHoot

• Datto Continuity

• Enclave

• INKY

• Liongard

• Mailprotector

• MESH

• Nodeware

• Phin Security

• PowerDMARC

• SafeDNS

• Traitware

• YouAttest

• Zorus

• 80+ other vendors committed to building integrations with Gradient. See who is in the pipeline.

• Dozens of import integrations are also supported. Is your vendor on our list?

Get started with Gradient for free (integrating with a single vendor). Ready to maximize the power of the platform by integrating with more vendors? Our sensible pricing structure helps small MSPs take advantage of Synthesize without breaking the bank. Check out complete details on our Pricing page.

Yes we do - check out our Demo page and sign up for a self-guided tour of the platform.

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By default, Synthesize displays all currency in dollars, but you can quickly and easily change that to your preferred world currency. Learn more.