MSP billing reconciliation
Do your MSP billing in hours, not days.
Reconcile pulls usage from your vendors and compares it to your PSA. You see every mismatch, approve the changes, and your PSA gets updated. So every invoice goes out right.
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Trusted by 1,000+ MSPs to get billing right.
SOC 2 Type 2 certified.
Contract Reconciliation
The problem
Billing shouldn’t eat a week of your month.
You log in to vendor portal after vendor portal. You export the usage. You mash it into one big spreadsheet and check it against your PSA, line by line. You update the counts by hand.
Then you send the invoices and hope you didn’t miss anything.
It’s not your fault
Clients change every month. Your spreadsheet can’t keep up.
Users come and go. Licenses get added and removed. Vendors change their prices. The more clients and vendors you have, the more there is to miss.
It’s not a people problem.
It’s a process problem.
How Reconcile works
Your billing check, start to finish.
Step 1: Connect
Link your PSA and your vendors. Reconcile pulls in usage for you. No integration for a vendor? Import a CSV.
Step 2: Compare
See every client side by side: what the vendor says and what you bill. Changes since last month are highlighted.
Step 3: Approve
Click to approve the changes. Reconcile writes them back to your PSA. You pick the date they take effect.
Step 4: Repeat with confidence
Your mappings, client rules, and past actions are saved, so next month goes even faster.
Don’t have time to run billing yourself? Let our team do it. Learn about Managed Billing Reconciliation
What Reconcile fixes
No more billing guesswork.
Missed licenses
Every new user and license gets caught before you bill.
Wrong quantities
See where your PSA, vendor, and distributor counts don’t match.
Overbilling
Catch charges for users who left before your client does.
Slow invoicing
No more digging through portals. Get invoices out faster.
Results
What MSPs get back.
5 → 1
5 people for 2 days became 1 person for 30 minutes.
70% less
time on billing checks.
⅓
Invoicing time cut to a third.
$3,000/mo
in missed billing found in minutes.
Find out where your billing doesn’t match in just 30 minutes.
Which path fits you?
Two ways to get billing right.
| You’re hereDo it yourself, but fasterReconcile | Done for youMBR | |
|---|---|---|
| Who does the work | Your team, with Gradient doing the heavy lifting | Our billing team, with Reconcile included |
| Your time each month | A few hours instead of days of work | A quick review of the outliers |
| Best if | You have someone who owns billing and wants control | Nobody has time, or your billing person is leaving |
| Your rules | You save them in Gradient to see at billing time | We learn them and apply them every month |
| You stay in control | Yes. You approve every change. | Yes. Changes within your pre-approved limits are made for you. You advise on the outliers before invoicing. |
| Link | Learn about Reconcile | Learn about MBR |
Not sure which fits? Start with a free billing audit. We’ll help you decide.
For Microsoft indirect resellers
Microsoft billing, without the mess.
Buy Microsoft through a distributor? The Microsoft Add-On matches licenses, users, quantities, terms, and costs across your distributor, Microsoft, and your PSA. Every license change and price increase gets caught and handled.
Integrations
Works with your PSA and your vendors.
PSAs
Vendors
and 80+ moreOr import a CSV from any vendor.
Works for MSPs with 4 clients or 4,000.
Invoicing user and usage-based products has been manual and time-consuming, with too much room for human error. Gradient is quick and easy to use, and has cut invoicing time down to a third of what it previously was.
Libby BukleyVXIT
FAQ
Questions we hear a lot.
How long does setup take?
That depends on how many vendors you work with and how many products you offer. Most of the work is connecting your PSA and vendors once, and mapping things between them.
What if my vendor isn’t on your list?
Import a CSV of their usage. Reconcile compares it to your PSA the same way.
Do I have to change how my agreements are set up?
Not necessarily. Reconcile can generally work with your PSA agreements as they are today.
Do I stay in control?
Yes. Nothing changes in your PSA until you approve it.
Is my data safe?
Yes. Gradient is SOC 2 Type 2 certified and meets HIPAA and GDPR standards.
What if we don’t have time to run it ourselves?
Our team can do it for you with Managed Billing Reconciliation. Learn more here.
Make your next billing cycle the easiest one yet.
See where your billing doesn’t match in a free 30-minute audit.