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Vendor Advisory Council

Vendor leaders providing valuable input

Are you a software vendor who sells to the MSP channel?

Our Vendor Advisory Council brings together a community of leaders to align on product development that benefits the whole ecosystem and foster industry connections

As a member of VAC, you'll be a part of a niche product community that sells in the channel

You'll also get the opportunity to:

  • Share industry expertise
  • Address common challenges
  • Network with your peers
  • Influence the product roadmap for Gradient's API and other integrations
  • Make industry connections with hard-to-reach PMs
  • Influence our upcoming ticketing solution

Here's how it works

The invitation-only VAC meets quarterly to discuss questions, concerns and issues — and to engage on important business and industry topics. One meeting per year will held in-person with our Partner Advisory Council.

The VAC serves as the voice for Gradient MSP partners globally and is instrumental in guiding the entire vendor experience.

Members accepted to the VAC commit to a two year term, which may be renewed after re-evaluation.


What does being a VAC member look like?

You hold a senior integrations or platform product manager role at a software company that:

  • Sells their product (or products) to small and medium businesses through the MSP channel and would benefit from an integration that provides billing reconciliation and/or ticketing OR
  • Has a "sell to" product that creates alerts, requiring an MSP technician to respond, and therefore would benefit from an integration that provides ticketing
  • Has zero to four current integrations and 100+ MSP partners
  • Is integrated with Gradient or plan to integrate in 2022

Your company falls into one of these categories:

  • Security
  • Backup
  • Productivity
  • Infrastructure

Meet our current VAC members

Al Lowenstein, CTO, BreachSecureNow

Al Lowenstein

CTO, BreachSecureNow
Ben Hathaway, CTO, Mailprotector

Ben Hathaway

CTO, Mailprotector
Josh Simmons, CTO, Phin

Josh Simmons

CTO, Phin
Roby Brisson, Sr. Product Manager, Augmentt Technologies Inc.

Roby Brisson

Sr. Product Manager, Augmentt Technologies Inc.
Josh Klapow, Technical Partner Program Director, Keeper Security

Josh Klapow

Technical Partner Program Director, Keeper Security
Justin Pickavance, Strategic Technology Analyst, GreatAmerica Financial Services

Justin Pickavance

Strategic Technology Analyst, GreatAmerica Financial Services

Join our Vendor Advisory Council so we can work together to understand the common issues we share in the channel space and find meaningful solutions

Interested in joining our VAC?

We accept expressions of interest in the Gradient MSP Vendor Advisory Council. However, only those who are under serious consideration for membership will be contacted. We thank you in advance for your interest.

Benefits of Gradient PAC membership

PAC members have early visibility into key strategic decisions, challenges and opportunities identified by Gradient, which may help them and their companies to align their own strategies to stay ahead of the market.