Between 2 Feathers
A review of product updates, tips and tricks
Between Two Feathers" is a monthly pre-recorded series that reviews the latest updates, bug fixes, improvements, and upcoming releases of Synthesize Platform in a not-too-serious way!
The series aims to provide a fun and informative overview of the platform and its development, highlighting the people behind its success.
Watch for interviews and case studies with employees and MSP partners.
Stay tuned and watch on demands within our resource centre in-app!
Our Latest Episode
September 13, 2023
Episode #5 - Summer Edition ☀️
It's time for Between Two Feathers - SUMMER EDITION! Bryan Chapman, Manager, Partner Success and Stacey Geddes, Manager, Partner Support, discuss what's new in the Synthesize platform world.
Topics they're covering:
- Quick review of the activities in July and August.
- Bug fixes and improvements that were implemented during the summer.
- Addressing time zone issues related to Autotask PSA integration.
- Updates on various integrations and improvements made to them.
- Highlights of newly launched integrations, including Duo Security, Sophos, Keeper, CyberDrain, FortMesa, and Datto SaaS Protection.
- Quality of life improvements, including PSA and vendor tags, enhanced vendor search, and change quantity column in list view.
- Upcoming features and improvements, such as PSA mini sync, sync status bar, and integrations with Coro, Datto Continuity, Ingram Micro, DNS Filter, and Malwarebytes.
- Custom integrations and how they can be expedited to meet specific needs.
- The importance of feedback and communication with the Gradient team.
You don't wanna miss it!
July 5, 2023
Episode #4
Yay, a new Between Two Feathers episode! Bryan Chapman, Manager, Partner Success and Stacey Geddes, Manager, Partner Support, discuss what's new in the Synthesize platform world. Bugs fixes, improvements, new integrations, Product roadmap, and much more! You don't wanna miss it!
May 9, 2023
Episode #3
It's that time of the month. New Between Two Feathers episode, yes please! Bryan Chapman, Manager, Partner Success and Stacey Geddes, Manager, Partner Support, discuss what's new in the Synthesize platform world, including product updates (dark mode, new filters, accessibility and responsiveness enhancements), and some support stats. Plus, Bryan walks through the whole setup of a Custom Integration for Auvik in minutes. You don't want to miss this!
Apr 6, 2023
Episode #2
It's time for the second episode of B2F! Bryan Chapman, Manager, Partner Success and Stacey Geddes, Manager, Partner Support host Rick Stern, Product Director. Together, they discuss what's new in the Synthesize platform world, including product updates, support stats, integrations and a roadmap for the future.
Mar 10, 2023
Episode #1
In our first episode, Bryan Chapman, Manager, Partner Success and Stacey Geddes, Manager, Partner Support discuss what's new on the Synthesize platform, including product updates, bugs and fixes, integrations and a roadmap of the future.