We ❤ MSPs.

Our team has decades of experience operating MSPs from founding to exit, and worked with thousands of MSPs as the creators of Passportal.

about us team bubbles


MSP Partners




Team Members


Capital Raised

Gradient started with a big vision in mind.

We envision a world where MSPs can choose, use, and offer any products to their customers, seamlessly integrated with their platform of choice.  Allowing for a level of MSP business automation which was never possible before.

Delivering IT services is hard enough, running your MSP business shouldn't be.

The principles that guide everything we do.



Focus on the task at hand, keep the mission in mind, and free yourself of distractions and detractors.



You can make a difference.  Take decisive actions you believe to be in the best interest of the cause.



Be certain, and have appreciation for your own abilities.  Leverage facts to inform your best judgement.



Open communication and sharing secures a better outcome by making sure everyone is on the same page.



Challenge the status quo.  Be bold, empowered, and confident.  Charge forward and kick ass.

The team leading the flock.


Colin Knox

CEO & Co-Founder


Mike Urquhart

COO & Co-Founder


Ryan Barker

CXO & Co-Founder


Dave Goldie

VP, Channel

In the Press

Gradient has been featured by several industry media outlets

channele2e logo small

“Gradient seeks to simplify monthly customer billing for MSPs.  Gradient Billable works with PSA software to automate monthly customer billing tasks for MSPs.”


> Read More


Billable, the platform which went live last week, is an automated billing reconciliation solution to tie in and attach to a business’ resale stack in their professional services automation solution.


> Read More

channel futures logo small

“Gradient MSP has hired industry veteran Dave Goldie as vice president of channel.  He arrives as Gradient MSP prepares to release Billable, which works with PSA software to automate monthly customer billing tasks for MSPs.”


> Read More

channelpro logo small

Billable, which the recently launched company officially introduced during its online Leg Up partner conference today, represents a significant step in Gradient’s vision of automating core business processes by connecting the different tools MSPs typically use..”


> Read More

Gradient MSP has a fully remote workforce.