On April 8, 2024, Gradient MSP made waves in the managed service provider (MSP) industry with the launch of StackTracker™, a revolutionary software tool designed to provide automated and holistic data insights to MSPs. The launch garnered significant media attention, highlighting the tool's potential to transform how MSPs track and analyze their tech stack. Not even the moon could eclipse this event.
Media Coverage Highlights
- Channel Futures: Described StackTracker™ as a 'Game Changer' Analytics Tool. A "cheat code to high-velocity, data-driven decision making," noting its potential to save weeks of time typically spent on manual data gathering. Read the full piece here
- The Channel Pro Network: Highlighted StackTracker™ features, like automated product usage tracking and near real-time data updates, complemented by comprehensive
revenue, cost, and profit analytics. Quoted Gradient MSP founder and CEO Colin Knox, who emphasized StackTracker™'s role in helping MSPs navigate the complexities of the market and identify profitable growth opportunities. Read the full post here - CRN: Reported on StackTracker™'s features and its potential to revolutionize how MSPs track product usage and make strategic decisions. They also got a mindblown quote from Chris Black, CRO at Jolera: “I don’t want to sound dramatic, but StackTracker is going to be an absolute game changer for MSPs who value data and more specifically the actionable insights that can be derived from that data,” Black told CRN in an email. “We all know that running an MSP is complex and often chaotic, between customer, partners, distributors, cloud providers and our own teams we are continually drinking from the data firehose." Read the full article here
- ChannelBuzz.ca: Announced the select availability of StackTracker™, highlighting its integration with Gradient's existing solutions and its focus on providing insights for MSPs' growth. “We connect to any product in the MSP stack. It sorts out a very muddy environment, and tells a picture of what MSPs think they are spending per category, and per vendor. We are now able to illuminate MSPS, with information that they have had but didn’t know where to look to get them.” Colin Knox told ChannelBuzz.ca in an interview. Read more here
- ChannelE2E: "Gradient MSP StackTracker Puts AI Focus on Business Decisions". Jessica C. Davis wrote: "Most companies that serve MSPs today are embedding generative AI and automations into their platforms to make operational technology better for MSPs -- improve workflows, speed up service desk ticket closures, and generally make operations more efficient. But AI has the potential to do much more than that for MSPs. What if you could point AI at all the data collected by your many tools and platforms and then ask AI for recommendations about how to improve your business operations, too?" Read the full piece here
- MSP Success: "Gradient MSP’s StackTracker Aims To Help MSPs Make More Profits From Their Stack", wrote Sarah Jordan. Gradient MSP’s solution “is completely focused on the reseller side of that business—what are the various solutions you’re reselling, what are your opportunities that exist within that.” Read the full article here
What some IT Channel leaders are saying about StackTracker™
JayMcBain, Chief Analyst at Canalys:
Shawn Freeman, Tech Entrepreneur and Speaker:
Chris Black, Chief Revenue Officer at Jolera:
Co-founders sit to talk about MSP challenges StackTracker help solve
Colin Knox, CEO & Co-Founder, and Ryan Barker, COO & Co-Founder, talk about all things MSP growth and profitability. In this warm chat by the fireplace, they dig deep into five crucial subjects around MSPs, including the challenges of managing revenue streams, data overload, vendor fatigue, and data management.
Reflections on Launch Day
The launch of StackTracker™ marks a significant milestone for Gradient MSP, reflecting their commitment to empowering MSPs with powerful tools for business growth. The overwhelmingly positive reception from the media and industry experts underscores the impact StackTracker™ is expected to have on the MSP community.
What's Next?
Looking ahead, Gradient MSP is focused on supporting MSPs in leveraging StackTracker™ to its fullest potential. With the tool's ability to provide real-time visibility into tech stack utilization and consumption, Gradient MSP aims to help MSPs drive efficient and profitable growth in an ever-evolving market landscape. The waitlist is filling up with MSPs eager to be early adopters and secure one of the limited available spots. Secure your spot today
The launch of StackTracker™ represents a major step forward for Gradient MSP and the MSP industry as a whole. With its innovative approach to data analytics and insights, StackTracker™ is poised to redefine how MSPs track, analyze, and optimize their tech stack, ultimately enabling them to deliver better services to their clients and drive business success.