Reconciliation is not just about matching numbers. It is about understanding them. Every line item tells a story, and until now, that story often lived in scattered emails, Slack/Teams threads, or someone’s memory.
With the latest update to Gradient Reconcile, that changes.
Meet Line Notes

Line Notes bring clarity directly into your workflow, giving every Account and Service combination the context it deserves. Not just for today’s billing cycle, but for every audit, question, or “what is this charge?” moment in the future.
This is about making reconciliation faster, cleaner, and far more transparent.
Why Line Notes Matter
Capture the “why” behind every charge
You can now add custom notes to any line item, so your team always understands the reasoning behind it. Whether it is an approval, a one-time discount, a scope change, or onboarding details, everything lives exactly where it should.
No more digging through inboxes. No more second-guessing.
Add context in the moment
Line Notes are accessible directly from the Action column or within the Details modal. That means you can document insights the second you spot them, without interrupting your flow.
No extra steps. No switching tools. Just faster, smarter reconciliation.
Stay audit-ready at all times
Every Line Note is automatically included in your CSV exports. That gives you a complete, defensible record you can confidently share with finance, leadership, or even a skeptical client.
When questions come up, you already have the answers.
A Smarter Way to Reconcile
Line Notes turn reconciliation from a reactive process into a proactive one. Instead of chasing context later, you capture it as you go.
The result is a system that not only balances your books but also builds trust across your team and with your clients.
Because every number has a story. Now you can tell it.