Colin Knox, CEO and Co-Founder of Gradient recently spoke at an industry panel at Robin Robins’ Boot Camp in Nashville. While on stage with his peers, he spoke on a number of key issues:
- How Mergers & Acquisitions in this channel really means opportunity
- The value of educating MSPs to help them grow and perform better operationally
- Our vision of an open ecosystem to give MSPs freedom of choice
Colin also spoke about how business customers want to be able to consume and leverage and subscribe to services the way they do everything else in their lives. He sees enormous value in this consumption model.
Continuing on that theme, he spoke about how important it is to have partners, customers and clients who WANT to work with us (rather than feel obligated to), which is a message that resonated with the audience.
Watch the video highlights of his time on the panel below.