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"Most simple and easiest way to discover money!!!!! they have a super nice offering when you start and a great platform that is easily manageable and can find lost revenue from un billed accounts"
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"This app is great for billing! It's simple to use and very user friendly. I would definitely recommend it to anyone looking for a good billing app! The best thing about Gradient Billable is that it is very user-friendly. I love how simple and straightforward the interface is. I also appreciate how the app allows me to see how much time I have left on a project and how much I have already billed. This is very helpful in keeping track of my work and ensuring that I am billing my clients correctly."
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"We found and corrected two clients whose user counts were not up to date with their contract – one of which we hadn’t charged correctly for four or five years. We were only charging them for nine users when there were actually 24! The Synthesize billing module helped us catch it and we've since gone through and audited everything. Now, we're billing for the work that we're doing and for the number of users and devices we're supporting, and we're not waiting six months or three years to go in and update that. Our bottom line immediately improved."
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"Gradient MSP's mission to help MSPs grow through data and billing integrations is very exciting. We're excited to be part of Gradient MSP's Synthesize integration program and open API platform."
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"The first time I saw Billable I was so impressed. I finally saw a tool that could help bridge the gap for my office manager to place two and two together on our billing. Not only does it provide a simpler view on what we need to bill, but how profitable I will be when tightening up our billing process. I had to tell Gradient take my money, and take my money now!"
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"From what I've seen, this solution will save us a days' worth of work every month to reconcile our user support and CSP quantities, and that's just with the first phase. As more integrations fall into place it will save us even more time so we can focus on further improving our business."
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"Billable will easily save us hours of frustrating work and recover who knows how much revenue that we haven't been billing. What's even more, is that it helps me with due diligence to have a full understanding of what services we are or are not delivering to our clients. Without that knowledge we could be exposed from a breach of contract perspective, and our clients could be exposed from a security perspective."
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"Billable is the greatest product designed for MSPs to ease their frustration in billing. It not only gives time back to the MSP but also provides a tool that will allow them to get paid for the services they perform. The time saving and correct contract invoicing that this solution delivers is above and beyond any other solution in the market. Gradient understands the MSP and the pain they have in reconciliation between invoices and contracts. Gradient has taken this frustration and made into something positive."
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"In the past, billing has been a slow process. First, I have to wait for bills to come in and then I have to manually update customers in ConnectWise. But now, I’ll be able to catch any licensing issues before the billing goes out and correct it. So to me, this integration is fantastic!"
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"CIO Landing's very own "Automation Freak" Mauro Cretari helped us find Gradient MSP, which not only saves our finance department a lot of time, but ensures accurate billing!"
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"We’ve already been through our first billing cycle and I’m eager to deploy more inspectors and creatively address other reconciliation needs with the use of custom metrics. In the end, the combined customization allows us to address unique situations. We all win together."
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"We really love the product and this integration. This offers an excellent experience and is exactly what we were looking to create on our own. We are thrilled at the possibilities this can open for us to automate our billing."
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"The more my MSP matures, the more I notice the massive amount tech debt is costing us with inefficiency and inaccuracy. Gradient MSP is closing the gap left by tech debt so many of us deal with on a day-to-day basis!"
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"Our goal as an MSP is to streamline and simplify everything we do. Alerts will help us in achieving that goal. Cutting down the noise with standardized alerts direct in our PSA! Yes Please!"
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"We are thrilled to partner with Gradient. They will help us reach our goal of key RMM/PSA integrations faster than if we had to build each integration separately."
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"We’re pleased that the CompTIA Threat Reports will now be available in our members’ PSAs via the Alerts module. Our goal is to share information with our members quickly and efficiently so they can make informed decisions and protect their business and their customers from threats. This integration will stop the threat reports from getting lost in an inbox or from forcing the MSP to login to the CompTIA ISAO portal and place the report directly into their PSA for all to read and take appropriate action. It’s a win-win partnership for us."
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"Over the last year, we have seen the company that Colin and team have built together, and we have seen the impact they have on their MSP Partners. We wholeheartedly believe Gradient's core motivation is to serve the Channel as diligently as possible. Not only is Gradient a wonderful company to work alongside, but also, Gradient is an excellent platform to integrate with. We were excited at the opportunity to be a part of the ecosystem that is being put together. Billing reconciliation is the first of what we believe to be many exciting things Gradient will do for their Partners and now for us as well."
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"What a simple idea automates reconciliation of billing with vendors and contracts. This process saved me a few thousand dollars over the year. It allows to focus on higher level tasks."
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"GradientMSP and the Synthesize Billing Module is allowing for significant time savings for our accounting department. Being able to have those accurate counts for billing each month is a godsend. GradientMSP and the Synthesize Billing Module is allowing us to be more proactive and accurate with our client billing. With money paying the bills and making the world go 'round, having a more efficient way to get paid is always a win for our organization."
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"Being able to see the differences and then be able to just click update so that ConnectWise gets updated, that's the key for me, is making sure that Connect wise is staying up to date and easy to update, because that system in its own can be a headache. So having that in between with a nice GUI to work on it is helpful. So I do appreciate what you guys are doing and putting together."
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"Synthesize (in combination with Lionguard) has allowed us to reconcile all the different licensing and products we sell on each of our client agreements every month in just a few minutes. We have been able to ensure we are billing for every license. We realized after deploying Synthesize that we had many agreements with incorrect addition quantities."
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"Originally, I thought I wanted total automation, but I realize now that I want the verification step, where I can look at each service and confirm for myself if the numbers make sense. I worked through this the first time with my Customer Success Manager and I was like, yeah, okay, this is good. In fact, once you get the CSV & mapping set up, it’s really not that big of a deal – and you can push reconciliation down to a lower-level employee, because it’s so straightforward."
